Cleaning Business Life
Cleaning Business Life is the podcast for cleaning business owners who want to build a profitable company without sacrificing their entire life to do it.
Hosted by industry leaders Shannon Miller and Jamie Runco, the show brings real-world conversations about pricing, hiring, leadership, systems, boundaries, profitability, and sustainable growth.
With more than 240 episodes rooted in actual cleaning-industry experience, you’ll hear the lessons, mistakes, hard decisions, and strategies that business owners rarely talk about publicly.
Whether you’re starting your cleaning company, stuck inside the daily operations, or ready to grow into the CEO role, you’ll find honest guidance to help you charge more, earn more, and stress less.
No hype. No surface-level advice. Just real cleaning-business conversations from women who have built the businesses themselves.
Want more help building a profitable cleaning business? Join Shannon’s email list for practical strategies, resources, and program updates:
https://klean-freaks-university.newzenler.com/f/welcome-to-klean-freaks-university-1
Want to get a hold of us? Please email us at cleaningbusinesslife@gmail.com
Cleaning Business Life
Episode #31 - How to handle a bad review for your Cleaning Business!
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In this episode, we explore the art of responding to online reviews for your cleaning business. Learn how to handle negative feedback professionally, offer solutions, and turn critiques into opportunities for growth. Discover the importance of listening to customers, setting up new policies based on feedback, and strategies for encouraging more 5-star reviews. Tune in for expert tips on maintaining a positive online reputation and keeping your business relevant in the digital age.
Sometimes you have to set up a New policies in place after you blunder it. This is how I came up with all the items in my Cleaning Business Contract Bundle. Each item was a blunder in my cleaning business!
https://klean-freaks-university.newzenler.com/courses/basic-contract-bundl
Get my latest course offering right here:
Black Friday Bonanza
https://klean-freaks-university.newzenler.com/courses/black-friday-bonanza
We are always looking for SPONSORSHIPS, IF THIS INTERESTS YOU PLEASE CONTACT US
Cleaning Business Life@gmail.com
Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.
Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.
🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com
Because in life — and in business — clean is just the beginning.
— Shannon & Jamie
