Cleaning Business Life
🎙 Cleaning Business Life
Cleaning Business Life is a podcast for cleaning business owners who want more than tactics — they want clarity.
Hosted by industry leaders Shannon Miller and Jamie Runco, this show explores the real decisions behind building a sustainable, profitable cleaning company: pricing, leadership, systems, boundaries, and growth without burnout.
This isn’t a beginner podcast.
It’s for owners and operators who are already in the business and ready to think differently about how they run it.
If you’re tired of noise, hustle culture, and surface-level advice — and you want grounded conversations rooted in real industry experience — you’re in the right place.
Want to get a hold of us? Please email us at cleaningbusinesslife@gmail.com
Episodes
167 episodes
CBL EP 161-Phase 3: The Builder — Getting the Business Out of Your Head
📂 Klean Freaks University — Documents & ResourcesShannon mentioned leaving helpful documents and tools in the show notes for listeners who want to start getting systems out of their head and onto paper.👉
•
Season 2026
•
Episode 161
•
43:19
CBL EP 160 V2: The Awakening — Red Flags, Green Flags & Why Cleaners Need Teeth
5 Versions of EntrepreneurshipEpisode 2: Red Flags, Green Flags & Why Cleaners Need Teeth — Not HopeIf you’ve ever left a cleaning job feeling frustrated, resentful, or underpaid, this episode is for you...
•
Season 2026
•
Episode 160
•
51:31
CBL EP 159 V1-Stop People Pleasing, Start Leading
The 5 Versions of You came from a realization I had after years of building businesses, burning out, rebuilding, and repeating the cycle. I kept noticing that the hardest parts weren’t just about systems or strategy—they were about who I...
•
Season 2026
•
Episode 159
•
30:19
CBL EP 158 The Human Touch: Why Connection Still Wins in a Tech-Driven Cleaning Business
Automation can’t replace trust. In this episode, Shannon Miller explains why the human touch still wins in sales, service, and client relationships—especially in the cleaning industry.Complete show notes here:
•
Season 2026
•
Episode 158
•
23:57
CBL EP 157 2025 Reflection's
In this reflection episode, Shannon revisits the real stories that shook the cleaning industry in 2025 — including the Maria Perez tragedy, the $20 hush money assault case, and the Heather Nelson checkbook theft — and unpacks what they taugh...
•
Season 2025
•
Episode 157
•
10:29
CBL EP #156 House Checks: The System That Protects Your Reputation
As your cleaning business grows, consistency gets harder — and that’s where house checks come in.In this episode of Cleaning Business Life, Shannon Miller and Miss Jamie break down house checks as a system, not mic...
•
Season 2025
•
Episode 156
•
44:49
CBL EP #155-Holiday Boundaries: How to Say No Without Losing Clients
Here you go — short, clean, Buzzsprout-ready:Holiday Boundaries: How to Say No Without Losing ClientsThe holidays can turn small client requests into big schedule problems fast. In this episode, Shannon and Jamie bre...
•
Season 2025
•
Episode 155
•
26:01
CBL EP #154-Why Waiting to Raise Prices Is Slowly Killing Your Profit (and What to Do Instead)
In this episode, we break down why waiting to raise your prices quietly kills your profit — even when you’re fully booked. If you’ve been putting off price increases because of the economy, the holidays, or fear of client pushback, this convers...
•
Season 2025
•
Episode 154
•
28:06
CBL EP #153 Stop Saving Clients for close to Free: Why Emergency Cleanings Should Be 2–3X Your Normal Rate
•
Season 2025
•
Episode 153
•
23:39
CBL EP 152-Staff Appreciation That Doesn’t Break the Bank
December is the busiest, most demanding month for cleaning teams—long days, high client expectations, and burnout everywhere. In this episode, Shannon and Jamie break down why staff appreciation is a year-round business strategy, not jus...
•
Season 2025
•
Episode 152
•
30:44
CBL EP 151 Maria Perez PT 2 Wrong Address, Right To Come Home
I n This Episode, We Cover:The Maria Perez case recapWhat happened the day of the shootingWhy this hits so close to home for cleaning business ownersNew updates: charges filed, bond amount, fines, an...
•
20:37
CBL EP 150 The Holiday Gift Card Playbook for Cleaning Business Owners
Holiday Gift Cards & Cleaning Packages That Actually Sell! In this episode of Cleaning Business Life, Shannon Miller and co-host Jamie Runco break down how to turn seasonal gift cards and cleaning packages into re...
•
Season 2025
•
Episode 150
•
22:20
CBL EP 149 Heaven >Hell...Holiday Booking Without Burnout
Get the TTT-Mini Course here: https://klean-freaks-university.newzenler.com/courses/mini-train-the-trainer-systemDecember can m...
•
Season 2025
•
Episode 149
•
31:38
CBL EP 148 Breaking the Maid Myth: The Truth Behind the Cleaning Industry-Sterotypes
Get the Hire Smarter ™️ The Working Interview System https://klean-freaks-university.newzenler.com/courses/nm0owatgIn this episode of Cleaning Bu...
•
Season 2025
•
Episode 148
•
31:15
CBL EP#147 Exit Interviews that work-Turning Goodbye into Growth
Buy the Hire Smarter TM- Working Interview System here: https://klean-freaks-university.newzenler.com/courses/nm0owatgEver lose a great cleaner and ...
•
Season 2025
•
Episode 147
•
38:53
CBL EP #146 Train the Trainer-PT 2 Working Interviews, Done Right
🎙️ Train the Trainer, Part 2: The Working Interviewbuy the mini-TTT- here: https://klean-freaks-university.newzenler.com/courses/mini-tr...
•
46:44
CBL-EP#145 Get Paid Right: Payment Policies that Protect Your Cleaning Business
đź’° Are you taking payments that are hurting your business? In this episode, Shannon and Jamie dive into the smartest ways to get paid in your cleaning business. From Venmo and Zelle to Jobber and ACH, they break down what to use, wh...
•
Season 2025
•
Episode 145
•
37:27
CBL EP#144 Waffle Stomping: The Dirty Truth Cleaners Need to Know
đź’Ą Apply for the FREE Scholarship of the SSPCBA-Structure Scale & Profit Cleaning Business Academy (sponsored by KleanFreaksUniversity.com): https://forms.gle/JazFuVWUGo7K8sZa...
•
Season 2025
•
Episode 144
•
33:42
CBL EP #143-The Maria Perez Story-A Wrong Address, A Life Lost and What Must Change
https://forms.gle/c122YU6oNRG7Tic19 for scholarship
•
18:39
CBL EP #142 Mop it Like it's Hot: The Ultimate Cleaning Kit Breakdown
PSA...Don't forget to apply for the scholarship of the SSPCBA, sponsored by Klean Freaks University.com. Here is the link: https://forms.gle/tFEvbK2iKAJ8ecoR7🎙️ Episode Title:...
•
Season 2025
•
Episode 142
•
39:05
CBL EP #141 Gaines Tavern, Cleaned and Haunted
Want to hear what it’s like to clean a 200-year-old house where history lingers—and sometimes taps you on the shoulder? We sit down with Amber Starr to explore Gaines Tavern in Walton, Kentucky, a city-owned landmark built in 1813 that demands ...
•
Season 2025
•
Episode 141
•
40:53
CBL Episode #140 Anya-Spiritual Cleaning: Transform Your Space and Self
Ever wondered why some spaces feel instantly welcoming while others leave you drained? The answer might lie in the invisible energy surrounding you, according to spiritual healer Anya.Through a chance connection that feels like divine p...
•
Season 2025
•
Episode 140
•
52:03
CBL Episode #139 "Sure, I'll Do That Extra Thing for FREE!" - Words That Could Bankrupt Your Cleaning Business
Every cleaning business owner has faced that moment: You're in a client's home and they casually ask, "While you're here, could you just quickly do this extra thing?" That simple request might seem harmless, but the financial impact can be stag...
•
Season 2025
•
Episode 139
•
41:17
CBL Episode #139 To Shoe or not to Shoe? The Cleaning Professional's Dilemma
The unexpected request to remove shoes at a client's doorstep creates an immediate dilemma for cleaning professionals. Do you comply and risk safety issues, or decline and potentially lose the client? Shannon and Jamie tackle this common indust...
•
Season 2025
•
Episode 138
•
30:20
CBL Episode #137 Jeannie Schiess-Wellness Patches: Revolution in Cleaning Industry Health
What happens when your most valuable business asset—your body—begins to fail? For cleaning business owners, physical health isn't just personal wellness; it's fundamental to business survival.Jeannie Sheese, owner of Epic Cleans in Farm...
•
Season 2025
•
Episode 137
•
1:01:23