Cleaning Business Life

CBL EP 161-Phase 3: The Builder — Getting the Business Out of Your Head

Shannon Miller & Jamie Runco Season 2026 Episode 161

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

📂 Klean Freaks University — Documents & Resources

Shannon mentioned leaving helpful documents and tools in the show notes for listeners who want to start getting systems out of their head and onto paper.

👉 https://kleanfreaksuniversity.com

(Includes templates, policies, and educational resources for cleaning business owners.)

🧰 Tools & Platforms Referenced

These tools were mentioned as examples of where systems can live once they’re documented:

  • Connecteam – Team communication, training, and HR documentation
  • Jobber – CRM and scheduling software for service businesses
  • ClickUp – Task and process management

(No affiliation — mentioned for educational context.)

📘 Industry Training Referenced

  • Speed Cleaning Method — Originally developed by Jeff Campbell and expanded by Debbie Sardone

📝 Topics Discussed (for Listener Reference)

  • SOPs / Playbooks / Micro-systems
  • Cancellation policies & show-up fees
  • Media release forms (employees & clients)
  • Pricing clarity and scope control
  • Removing decision fatigue through systems

🧠 Listener Takeaway

If something keeps happening in your business, it’s not a “you” problem — it’s a system waiting to be built.

Here is the link to apply for the scholarship

https://forms.gle/c122YU6oNRG7Tic19

Erica Paynter is the brains behind My Virtual Bookkeeper, a bookkeeping firm for cleaning companies, and the creator of Clean Co. Cash Flow Academy and the Clean Co. Collective. She’s on a mission to help cleaning business owners make sense of their numbers without boring them to tears! Erica’s all about turning messy books into profit-packed powerhouses.

 support@myvbk.com 

Support the show

Thanks for tuning in to Cleaning Business Life, the show where we pull back the curtain on what it really takes to start, grow, and scale a thriving cleaning business without burning out.

Every episode is packed with tips, stories, and strategies you can put to work right away—because you deserve a business that works for you, not the other way around.

If you enjoyed today’s episode, make sure to follow the podcast so you never miss a new release. And if you got value from this conversation, share it with another cleaning business owner who could use the encouragement and practical advice.

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📌 Instagram: instagram.com/kleanfreaksuniversity
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📌 Website: kleanfreaksuniversity.com

Want to go deeper? Join the Maid to Prosper membership inside Klean Freaks University and get access to my library of 55+ courses, live coaching, and the support you need to build your dream business. Visit kleanfreaksuniversity.com to learn more.

Until next time—keep showing up, keep sh...