Cleaning Business Life

CBL EP 198 The La Perla Lesson

Shannon Miller & Jamie Runco Season 2026 Episode 198

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 24:09

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

The La Perla Lesson

What does a $750 bra have to do with pricing a cleaning business?

More than you think.

In this episode of Cleaning Business Life, Shannon shares the unforgettable moment she learned one of the biggest lessons about value, pricing, and scarcity thinking while working at Nordstrom selling La Perla luxury lingerie.

At first, the pricing felt unbelievable.
Who would spend that much on a bra?

Then a vendor said one sentence that completely changed the way she viewed business forever:

“Let them decide.”

This episode dives into:

  • emotional pricing
  • scarcity conditioning
  • undercharging
  • premium buyers
  • confidence in sales
  • perceived value
  • and why so many business owners unknowingly sabotage their own pricing

Because people are not always buying the cheapest option.

They are buying certainty, trust, professionalism, reliability, and peace of mind.

And sometimes the biggest thing holding your business back isn’t the market —
it’s your relationship with money and value.

Chaos is expensive.

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
 📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie